Support
Complaints and appeals
JobTackl is coming soon. This page separates complaints about JobTackl from future booking disputes, safety reports and account appeals.
Complain about JobTackl
Email support@jobtackl.com with what happened, when, the outcome you want and any safe supporting information. Do not email identity documents, passwords or payment details.
Safety or immediate danger
Call 999 where someone is in immediate danger. JobTackl is not an emergency service. For a platform concern, use Report a Problem.
Appeal a platform decision
The planned marketplace will explain material account, content and review decisions and provide an appeal route. A different reviewer will be used where practical. A safety restriction may remain while an appeal is reviewed.
What the case record contains
A reference, owner, priority, dates, evidence, communications, decision, reasons and escalation history. An internal decision does not remove statutory rights or access to a regulator or court.
Still to confirm
Response targets, ADR position and external escalation wording require final legal and operational review before booking opens.