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Contact

Getting in touch

Pick the mailbox that fits and you will reach the right person faster. If you are not sure, use the general address and we will pass it on.

Who to contact

  • General enquiries

    Anything that does not fit one of the other mailboxes. If in doubt, start here and we will pass it on.

    hello@jobtackl.com
  • Support

    Help with your account, a booking or using the platform.

    support@jobtackl.com
  • Customers

    Questions about finding, booking and paying for a service.

    customers@jobtackl.com
  • Providers

    Listing your services, verification, standards and your provider profile.

    providers@jobtackl.com
  • Accounts and billing

    Payments, payouts, invoices, the booking fee and refunds.

    accounts@jobtackl.com
  • Privacy and data

    Data protection enquiries, and requests to access, correct or delete your data.

    privacy@jobtackl.com
  • Legal

    Legal notices, policy questions and formal correspondence.

    legal@jobtackl.com
  • Partnerships, press and media

    Community organisations, local partnerships, business collaborations, and press or media enquiries.

    partnerships@jobtackl.com

Reporting something urgent

If someone is in immediate danger, contact the emergency services on 999. For non-emergency police matters, call 101. JobTackl cannot respond in real time and is not a substitute for either.

To report a safety concern, a problem with a booking or a breach of our guidelines, use Report a Problem, which explains what happens after you do.

Press, media and collaborations

Press and media enquiries, business collaborations, and unusual partnership opportunities all go to partnerships@jobtackl.com.

If your enquiry does not sit neatly in any mailbox above, use hello@jobtackl.com and we will pass it to the right person.

Before launch

JobTackl has not launched yet, so there are no live bookings, payments or provider accounts. Enquiries about using the platform are welcome, but we cannot resolve booking issues that do not exist yet. The fastest way to be told when we open is to join the waitlist.